Below you will find FAQ, if you cannot find the answer to your question feel free to contact us.


How do I get a custom quote?

For custom order pricing, please contact me via email (info@designsbyjacquelyn.com) with a general description of what it is you are needing done. Once I receive that email I will reply with any additional information I may need (e.g. quantity, product size, finish options, etc.). Once I have all the information needed, I will email you a quote with pricing.


What forms of payment are accepted?

For most custom orders, I will send you a PayPal Invoice to remit payment. With this PayPal Invoice you can pay via your PayPal account or a credit/debit card. If you are local, I can also accept cash/check payments.


What is your hourly design rate?

As of November 1, 2017, my hourly design rate has increased to $60/hour. I do offer a Military Discounted rate of $40/hour for custom designs. This discount is valid for any past and present military and their dependents. To get this discount, you must request or mention it and provide proof of service.


What shipping service do you use?

Most print orders are shipped via UPS Ground. If you use a PO Box as your mailing address, your order will be shipped via USPS First Class or Priority Mail. Packages sent to a PO Box are subject to a longer turnaround time.